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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kylee Parsons

November 14, 2024

5  out of  5
rating by Kylee Parsons
"I had a major knee surgery and needed to go ahead and pay way in advance, as I told Hailey my concerns about it she came and helped me in no time and did exactly what I needed to do. She’s very very sweet and kind and was patient with me and willing to do what it took to help me!"
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Bobby Atnip

September 18, 2024

5  out of  5
rating by Bobby Atnip
"When we moved to Ardmore Okla and looked for an insurance company we decided on Paula bush at State Farm. It was the best decision we could have made. Never a problem till this week when a gentleman cause a wreck with us. Being senior citizens and not being involved in a wreck forever we were confused on how to go about the process. Hailey at Paula bush office understood our lack of knowledge considering these things She was so polite and knowledgeable herself and guided us through the step process Their first response at time of accident was ARE YOU OKAY! Proving how they care about the people who does business with them. Everyone in that office is professional,polite and caring for all your needs. But like I stated Hailey took care of us and I thank my lucky stars for her.if you need insurance I highly recommend this office"
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Rhett Trail

August 15, 2024

5  out of  5
rating by Rhett Trail
"Very helpful staff and very informative. Hailey made my transition easy and stress free."
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Shauna Hacker

August 12, 2024

5  out of  5
rating by Shauna Hacker
"Best staff to work with. I have been using Paula Bush for many years, they always go above and beyond to help you with auto, home and life insurance needs. Highly recommend 👌"
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J B

August 12, 2024

5  out of  5
rating by J B
"PROFESSIONAL!!!!! Love this office! Especially Jonelle!! Had an issue with a claim and she handled it. If you are looking for a great insurance agency, look no further!!!!! Thank you again!!!"
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Ray Earheart

August 7, 2024

5  out of  5
rating by Ray Earheart
"I was just telling Hailey that I always look forward to coming into the insurance company because everyone is always so pleasant and helpful."
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R Wal

August 2, 2024

5  out of  5
rating by R Wal
"Good people. They are always looking out for you and searching for ways to improve your situation."
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Marcia Seals

July 31, 2024

5  out of  5
rating by Marcia Seals
"Haley was very helpful with getting withdrawal set up for me today.Thanks for your help"
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Mike Johnson

July 30, 2024

5  out of  5
rating by Mike Johnson
"Kind staff. I was able to speak with Hailey who answered all of my insurance needs. If you are looking to switch and have a real person - I would recommend!"
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Sheri Mitchell

July 26, 2024

5  out of  5
rating by Sheri Mitchell
"Very easy process! Jonelle Hunt is my agent, and she is always so helpful with any questions or issues that I might have. My granddaughter set up a policy with her and I just recently moved over to State Farm. Jonelle made it very quick and easy! Thank you Jonelle and State Farm!"
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Todd Johnson

July 23, 2024

5  out of  5
rating by Todd Johnson
"Everyone at Paula Bush state farm is awesome, always ready to help you with whatever you need and always friendly. Special shout out to Hailey for helping me out and going the extra mile to make sure everything i needed got done and went smoothly. If you need insurance or are looking for another agent/office check them out! You will be glad you did."
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Maurice Grant

July 22, 2024

5  out of  5
rating by Maurice Grant
"Ms. Hailey was very helpful, and found a great quote for me! 5 Stars!!"
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Rick Denham

July 18, 2024

5  out of  5
rating by Rick Denham
"I called not great service very helpful"
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Martin Valdez

July 16, 2024

5  out of  5
rating by Martin Valdez
"So I want to give a shoutout to Ms.Hailey Thank you 🙏 for giving me a great experience even though I wasn’t able to do business with State Farm. She will greet you with a warm welcome and explain to you every single bit of details to reassure you that you’re getting the best coverage that fit you."
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bre z

July 2, 2024

5  out of  5
rating by bre z
"I want to say the lady I spoke to was Janelle, but she was so helpful. I had forgotten to change states for my insurance after moving, and in less than an hour I had everything I needed. Made everything else I had to do super easy.Very polite!!"
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Glenda Calverley

July 2, 2024

5  out of  5
rating by Glenda Calverley
"Always able to speak with someone when you call and get things taken care of."
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Christi P80

June 27, 2024

5  out of  5
rating by Christi P80
"I highly recommend this exact agent. Hailey was super sweet and helpful but all the ladies at this location have always, been super kind, helpful and efficient at their job. Outstanding service"
We responded:
"Thanks so much for the great review! We appreciate it and your business!!! Paula"
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Derian McKinney

June 21, 2024

5  out of  5
rating by Derian McKinney
"Great service and very helpful. Will definitely be using for any future insurance coverage plans"
We responded:
"Thank you, Derian! We appreciate the review and your business! Paula"
Profile photo of Holly “HollyCan” Canaday

Holly “HollyCan” Canaday

February 5, 2024

5  out of  5
rating by Holly “HollyCan” Canaday
"Great ladies! Excellent service! Love State Farm Ardmore!"
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Judy Anglin

January 29, 2024

5  out of  5
rating by Judy Anglin
"Fantastic customer service!!"
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RONALD BUTLER

December 20, 2023

5  out of  5
rating by RONALD BUTLER
"Best in town"
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Deana Shepard

July 12, 2023

5  out of  5
rating by Deana Shepard
"Awesome ladies w fast friendly service."
We responded:
"Thank you, Deana! We appreciate you!!! "
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Cory Hodges

June 9, 2023

5  out of  5
rating by Cory Hodges
"Great people!"
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tawny horne

May 22, 2023

1  out of  5
rating by tawny horne
"Absolutely horrible. Was calling us about every 2 weeks- once a month saying something on our policy was messed up and it was our fault and kept saying we owed hundreds of dollars and we payed, then we got a cancellation letter with no warning and so we called our mortgage company and our company said they hadn’t received any notice of us owing money, or of a cancellation. Once we got our mortgage company involved, our “debt” to them went from $3,000 to $400 but they still couldn’t tell us what it was for. We have since cancelled and got a new insurance, and they are still calling and now sending mail saying we owe them about $3,000. They are a SCAM. Please do not use this branch. The account is under my husbands name not mine. This review is real. She is a scam artist."
We responded:
"MS. Horne, Your husband submitted an application ONLINE for the wrong product of insurance for what you have. That is why we were making calls to you so often. We were trying to fix the mistake that was made. The type of insurance you need is more expensive that what was submitted. (ex. Mobile home vs homeowners). The cancellation you got was because we had to rewrite your insurance to the correct type of coverage. We welcome you and your husband to come by and we can explain this to you further. Thank you, Paula Bush"
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Alexandra Simms

March 19, 2023

5  out of  5
rating by Alexandra Simms
"They are always so quick to help and explain things very well."